Privacy Policy
This Privacy Policy explains how Market Group Broker collects, uses, stores, and protects information gathered through our website and platform. It is a general draft provided for informational purposes and should be reviewed by a qualified professional before being relied upon as a complete compliance document.
Last updated: this document is a template and does not reference a specific effective date. Please insert one upon review.
1. Introduction
Market Group Broker ("we", "us", "our") provides AI-driven data analysis and decision-support tools for cryptocurrency market participants. We are committed to protecting the privacy of visitors to our website and users of our platform. This Policy sets out, in general terms, the categories of information we may collect, how that information may be used, who it may be shared with, and the choices available to you.
By accessing or using our website or platform, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described here, you should not use our services.
2. Information We Collect
We may collect information in the following general categories:
- Information you provide directly — such as your name, email address, and any details submitted through contact forms, account registration, or support requests.
- Usage and technical data — such as IP address, browser type, device information, pages visited, and timestamps, typically collected automatically as you interact with our website.
- Cookies and similar technologies — small data files stored on your device that help us recognise returning visitors and understand how our site is used. See Section 7 for more detail.
- Platform interaction data — such as feature usage, settings, and preferences associated with any account you create, where applicable.
We do not knowingly collect sensitive financial account credentials (such as exchange passwords or private wallet keys) through this website. Any integration with third-party platforms is subject to separate terms disclosed at the point of connection.
3. How We Use Information
Information collected may be used for purposes including:
- Operating, maintaining, and improving our website and platform;
- Responding to enquiries, support requests, or feedback;
- Sending administrative communications relevant to your use of our services;
- Monitoring usage patterns to understand performance and identify technical issues;
- Complying with applicable legal obligations and enforcing our Terms of Service.
We do not use collected information to provide individualised financial advice, and nothing processed under this Policy constitutes a recommendation to buy, sell, or hold any digital asset.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal data, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. The specific basis applied may vary depending on the nature of the processing activity.
5. Sharing of Information
We do not sell personal information. We may share information in limited circumstances, including:
- With service providers who perform functions on our behalf, such as hosting, analytics, or customer support tools, under appropriate confidentiality obligations;
- Where required by law, regulation, legal process, or governmental request;
- To protect the rights, property, or safety of Market Group Broker, our users, or others;
- In connection with a merger, acquisition, or sale of assets, subject to continued protection of the information under a policy of at least equivalent protections.
6. Data Retention
We retain information for as long as reasonably necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support core functionality, remember preferences, and gather aggregate usage statistics. You can control cookie behaviour through your browser settings, including blocking or deleting cookies; however, doing so may affect certain features of the website. This Policy does not describe a specific third-party analytics or advertising configuration unless one is separately disclosed to you.
8. Data Security
We apply reasonable administrative, technical, and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of information submitted to us.
9. International Data Transfers
Depending on how our services and infrastructure are configured, information may be processed or stored in locations other than your own country of residence. Where such transfers occur, we aim to ensure appropriate safeguards are applied consistent with applicable data protection requirements.
10. Your Rights and Choices
Depending on your jurisdiction, you may have rights that include the ability to request access to, correction of, deletion of, or restriction on the processing of your personal information, as well as the right to object to certain processing or to request a copy of your data in a portable format. To exercise any such rights, please contact us using the details on our Contact page. We will respond to legitimate requests within a reasonable timeframe, subject to applicable law.
11. Children's Privacy
Our website and platform are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so that we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites or services. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page, and material changes may be highlighted through additional notice where appropriate. Continued use of our website or platform after changes take effect constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise any rights described above, please get in touch via the details provided on our Contact page.